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Webinar Details:

Online Communication for Advocates

Thursday, June 25, 2020
12-1 pm PT/3-4 pm ET

Key topics covered:

  • Prioritizing core values of support, access, privacy, and safety,
  • Starting a conversation with safety checks and more,
  • Active listening in chat and text conversations,
  • Privacy practices, including digital written consent basics, and
  • Next steps: recommendations for training, practice, and further learning.

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Who this is for:

  • Advocates who will be communicating with survivors by chat, video, or text.
  • Managers and decision-makers who want to know what advocates need to know, or for inspiration for their own in-house training are welcome to join also. Visit our Digital Services Toolkit at for information about assessing capacity, choosing tools, and setting up digital services, including recordings of webinars for decision-makers.
  • This webinar is not designed specifically for mental health professionals, legal professionals, or others who work with survivors but may also have different professional or legal guidelines that differ from victim advocates. You’re still welcome to register or view the recording.


  • Accessibility: The webinar will include ASL interpretation and closed captioning in English. Materials are in 14pt font in English and Spanish. Please let us know in the registration (or recording request) if you require other accommodations.
  • If the webinar fills up, or if you know you can’t make it on the 25th, fill out this form to request the recording and we’ll send the recording and other follow-up resources about a week after the webinar. The recording will also be posted on