Lead Shelter Advocate–DAIS (Domestic Abuse Intervention Services)
Organization: DAIS (Domestic Abuse Intervention Services)
Job Title: Lead Shelter Advocate
Annual Salary: Starts at $32,427 based on experience
High school diploma or equivalent required.
• A minimum of two years of experience working with trauma survivors required.
• Experience mentoring and supporting team members preferred
• Experience in a residential facility setting strongly preferred.
• Experience in crisis intervention preferred.
• Excellent computer skills including knowledge of Microsoft Office preferred.
• Knowledge of domestic violence issues preferred.
• Authorized to work in the United States without sponsorship.
• Bilingual (Spanish/English) preferred.
Full-time – 2nd Shift
• Starts at $15.59 per hour
DAIS is currently seeking a full-time Lead Shelter Advocate, second shift. Lead Shelter Advocates provide direct services to victims of domestic violence. Services include assisting shelter residents with daily living needs and providing support and advocacy to residents and their children, conducting assessments to determine eligibility for shelter services, maintaining and updating the client database, preparing rooms for new residents, and conducting security checks. The Lead Shelter Advocate also serves as the primary contact person for Shelter Advocates while on duty and when a coordinator or manager is unavailable. In addition, Lead Shelter Advocates participate in mandatory Shelter Team meetings.
Summary of Duties & Responsibilities (this is not an all-inclusive list of duties):
• Engages in the provision of direct service and support
o Serves as the primary contact for Shelter Advocates while on duty and when a coordinator or manager is unavailable.
o Conducts shelter assessment process and consults with on-call advocate to determine eligibility for services and bed space availability. Works with the shelter management to make shelter and hotel assignments.
o Ensures required documentation is completed for the assigned shift and that crossovers are conducted.
o Provides trauma-informed support, advocacy, crisis intervention, safety planning, parenting support, information, and referrals.
o Facilitates cooperative living, peer support, and resident participation in shelter programming.
o Models and actively promotes positive, nurturing interactions between adults and children; Models non-violent conflict
resolution and uses non-violent forms of guidance.
o Communicates communal living guidelines and expectations to residents, and addresses concerns as appropriate.
o Creates and contributes to daily log entries to facilitate communication with co-workers regarding client or program updates.
o Reviews DAIS email account and ensures completion of daily log entries, memo log, and other shift documentation as needed
at the end of each shift.
o Completes all paperwork and entries into the client records database by the end of each shift; Maintains client files, agency
files, statistics, forms, and other record keeping as required.
o Packs client belongings as needed; cleans/sanitizes rooms after clients exit; prepares rooms for next client.
o Performs routine chores and cleaning tasks assigned to ensure the safety and cleanliness of the shelter facility. facilities issues
o Maintains strict standards of confidentiality.
• Advances the work of the agency in a manner consistent with the organization’s values.
o Adheres to agency policies and work rules
o Advances knowledge and attending trainings as assigned.
o Provides cross-departmental/functional support and services as needed
o Promotes an atmosphere of extraordinary customer service.
• Other duties as assigned.
Benefits include medical, dental and vision coverage options, life insurance, short-term disability insurance, long-term disability insurance, option to participate in 401(k) plan, and generous paid time off.
Open Date: 2021-07-02
Close Date: 2021-08-31
Instructions: To apply:
Interested individual applicants only please; DAIS prefers not to be contacted by third party staffing agencies. The following application materials will be needed for consideration:
• Current resume, cover letter, DAIS Employment Application (downloaded from the DAIS website) and three professional references.
• Applications will be accepted until the position is filled.
Applications submitted without a cover letter and resume will NOT be considered.
Completed applications may be submitted via email as an attachment to: email@example.com
DAIS is an equal opportunity affirmative action employer