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Written by Michaele Cohen MNADV

Position: Office Operations Manager

Position Summary:

MNADV is a statewide, private non-profit seeking an experienced, detail-oriented, and reliable professional to support the Executive Director and organization’s staff. The Office Operations Manager is responsible for cultivating a professional and productive office environment.


  • Manage day-to-day office operations
  • Work collaboratively with staff to develop, implement, and improve administrative functions related to the organization’s projects and activities
  • Manage, route, and respond to telephone, e-mail, and in-person inquiries from professionals and the public, including crisis calls and information requests from victims
  • Manage and maintain inventory of office supplies, equipment, and software
  • Manage vendor files, obtain estimates and contracts, research products and services
  • Serve as liaison for vendors and building management
  • Manage mailings and shipments
  • Manage and process checks and electronic payments, bills, invoices, and receipts; assist with payment tracking, deposits, timesheets, budget and grant management, reports, and preparation for the annual audit; manage the language line; assist with other financial matters as needed
  • Manage event registrations, donations, and memberships
  • Create and maintain databases
  • Manage correspondence for members, donors, and professionals
  • Schedule and prepare for meetings, trainings, events, and conference calls
  • Assist in event planning and fundraising
  • Assist with website maintenance and other communications and publications
  • Develop and prepare written materials as needed
  • Other special projects and duties as assigned by Executive Director


  • 2-4 years relevant administrative experience, preferably in a non-profit organization
  • Commitment to social justice issues, such as women’s issues or domestic violence
  • Experience working with financial management
  • Bachelor’s degree (some college with at least 5 years of relevant administrative experience will be considered)
  • Advanced working knowledge of Microsoft Office (Access and Quickbooks is strongly preferred)
  • Customer service experience with strong written and verbal communication skills
  • Bilingual candidates are encouraged to apply


  • Salary is commensurate with experience, with salary range $32,000-$37,000 annually.
  • Position is on-site, 30-40 hours per week, Monday through Friday, between 9:00 AM—5:00 PM. While the
  • schedule is negotiable, a regular, set schedule is preferred.
  • Paid leave (sick and vacation) and paid holidays are accrued based on the number of hours worked per week.
  • Depending on the number of hours per week, health benefits (for the employee only) may be available.

To Apply:

Answer the following question: How does your administrative experience match the qualifications of this position?

Email your answer, resume, and cover letter as an attachment to This email address is being protected from spambots. You need JavaScript enabled to view it. . Please include Office Operations Manager in the subject line. Only applicants who submit complete information will be considered. Only candidates chosen for an interview will be contacted.

The position is available immediately, but a criminal background check is required.